Accessibility Statement

Effective Date: April 8, 2025
Website: www.northstarpsyc.com
Practice Name: North Star Psychology

North Star Psychology is committed to ensuring digital accessibility for all individuals, including people with disabilities. We are actively working to improve the user experience for everyone and to apply relevant accessibility standards where feasible.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.

While not all aspects of our website may yet fully meet these standards, we are committed to ongoing improvements.

Known Limitations

Our site is built using Wix, which provides many built-in accessibility features (e.g., alt text fields, semantic HTML structure, contrast settings). However, there may still be areas where:

• Certain keyboard navigation paths are inconsistent

• Some embedded media lacks transcripts or captions

• Full screen reader compatibility may vary depending on browser and device

We are actively reviewing content and adjusting design elements to address these issues.

Feedback and Support

We welcome your feedback on the accessibility of our website. If you encounter a barrier or have difficulty using any part of the site, please let us know. We will do our best to resolve the issue or provide the requested information in an alternative format.

You can contact us at:

Email: info@northstarpsyc.com
Phone: (205) 797-1897
Mailing Address: 2325 Dickerson Pike, PO Box 70036, Nashville, Tennessee, 37207

Alternative Access Options

If you need assistance accessing any part of our website or scheduling services, you may contact us directly via phone or email. We can assist you personally or provide printed materials and alternative communication formats upon request.

Ongoing Commitment

We view accessibility as an ongoing effort. As digital standards and tools evolve, we will continue to review and adapt our content and platform to better serve our community.